Purpose: The President's Hotline is a confidential, dedicated telephone line to receive commendations, suggestions, concerns, complaints, and grievances from Crossroad clients, client families, client advocates, Crossroad staff, placing agencies, stakeholders, moral owners, and general public. The purpose of the President's Hotline is for Crossroad to enhance services by making swift response to commendations, suggestions, concerns, complaints, and grievances. |
