A Leader in Measuring Results

Crossroad aggressively and systematically measures the results it achieves for young people, answering the question, “How do we really know that we made a difference - that we improved a child’s life?”

Measuring the results of therapy is a complex task that for decades has baffled therapists and administrators everywhere. Far too often, success was measured simply by the number of therapy sessions a child received. In other words, activity was measured - not results.

Crossroad was one of the leaders in the development of a copyrighted outcomes project through the state association, IARCCA. John Link, Executive Director of the Crossroad Institute, is the lead author and co-chair of this 11-year-old statewide research project that uses outcomes-based measurement with more than 10,000 children and families at over 95 child service agencies across Indiana. Agencies in other states are also now using the IARCCA outcomes measurement method. It is one of the largest outcomes measurement projects underway in the United States among agencies that provide services to children.

This effort to measure outcomes accomplishes two important objectives – providing accountability and continually improving programs. It is this continuing emphasis on quality that ensures that young people who come to Crossroad get state-of-the-art, not run-of-the-mill, care.

Take a look at some of our recent findings related to education:

Crossroad’s 2009 data has been reported to IARCCA and the statewide report will be available later this year. We have noticed trends that we think you will be excited about, too:

Children at Crossroad are achieving educational success!  In our Open Residential units, 85% of the children achieved educational success (defined as improvements in behavior, achievement, and attendance), in spite of 56% of those children having a defined special education need.  In our Intensive Treatment and PRTF programs, 100% of students achieved educational success, with 91% of those children having special education needs.

Children placed in one of our open residential units have 27% fewer problems at discharge versus intake, as measured on IARCCA’s Child Problem Checklist. Children in our Intensive Treatment and PRTF programs exhibit 38% fewer problems.

We look forward to sharing more about the promising outcomes achieved by Crossroad kids.