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Crossroad’s COVID-19 Response

For the safety of our clients and our staff, Crossroad is taking precautionary steps to help prevent the spread of COVID-19. The purpose of these steps are to minimize the risk to our clients, minimize the risk to staff in order to continue care, and minimize large gatherings on and off our campus. All precautions will be in effect until further notice, and follow the guidelines set out by the Centers for Disease Control and Prevention as well as the Indiana Department of Health.

To see how Crossroad services will be impacted, please see below.

Access to all of Crossroad’s residential units will be restricted to only essential staff. No outside visitors are permitted to enter the units, including family members, DCS case managers, and other guests. Families will be allowed to visit their children on campus by appointment only, and on a limited basis beginning June 15.

Only children with planned discharges in the next 2 months will be allowed to have home visits. Prior to taking a child to a family home or alternate visitation site, the family will be screened for symptoms. If the screening indicates it is not advisable to go to a family’s home, alternative services including video conferencing or telephone may be provided. This also applies to Community-based Services (see below). We will continue to monitor guidance from DCS about home visitation.

Screening questions include:

  • Have you been to another seriously impacted country or US city in the past 2 weeks or have you been exposed to someone with diagnosed COVID-19 in the last 2 weeks?
  • Do you or anyone in your family have any symptoms of a respiratory infection (e.g., cough, sore throat, fever, or shortness of breath)?

If any family member answers yes to the above questions and exhibits mild symptoms, we will arrange an alternative service for the meeting.

All new residents will have their temperature taken upon admission. If a new resident has a fever, they will be held in medical isolation until they are allowed to go anywhere else on campus.

Following guidance from local public schools and the Department of Health, Crossroad’s school will be closed until further notice. This includes day education and residential students.

Community-based service delivery is expected to continue using DCS issued guidance.

No visitors will be allowed on Crossroad’s campus with the exception of regulating agencies with the right of inspection, and DCS Family Case Managers.

Families will be allowed to meet with their child on Crossroad’s campus on a limited basis and by appointment only starting June 15. If you are concerned about your counseling appointment, please call in advance to cancel or reschedule.

We ask that those who are allowed to enter use hand sanitizer dispensers located around campus; wash their hands frequently; do not touch their mouth, eyes, or nose; cough or sneeze into a tissue and throw it away; as well as other precautions recommended by the CDC.

Guests who develop symptoms and need to self-isolate after their visit, need to contact a healthcare provider, and immediately notify Crossroad of the date of their visit and who they visited.

You Can Help

Crossroad is in need of items for the children in our care. If you are able, please consider making a donation to our organization.


For more information about the novel coronavirus, use the following links:

Centers for Disease Control & Prevention

Indiana State Department of Health